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Quality Assurance Analyst

Clearhead (now a part of Accenture Interactive as their leader in providing data-driven experience design services to amazing clients) 3rd Fastest Growing Small Company in Central Texas and second consecutive year awarded "Best Places to Work in Austin" in 2017 is looking for a Quality Assurance Analyst to complement our whip-smart engineering team.

 

Wanted

We are looking for a Quality Assurance Analyst who has 1 - 4 years of experience working in a detail-oriented role in a web development environment and is excited to be part of a very collaborative, cross-functional team that works with our clients to deliver high-quality A/B testing solutions. Although you do not need prior coding experience, knowledge of the web and familiarity with web development processes will help you be successful in the role.

Overview

As a Quality Assurance (QA) Analyst at Clearhead, you will own all tasks and processes pertinent to ensuring our A/B test code and configuration is error-free and ready for launch.  You will help to create and implement systems that will work to ensure the quality of tests and work with our team to carry out tasks that will prepare our tests for launch.  This position requires a highly detail-oriented individual who is willing to work hard and knows how to work smart in order to bring our tests to production quality in a smooth, timely manner. This role is a great fit for someone who may not have first-hand front end development experience, but has worked with developers and is interested in learning more. You will report to our Engineering Project Manager who will be responsible for managing QA delivery and providing onboarding, training and career development for you.

The end goal for this role is to help our engineering team create high-quality A/B tests that provide Clearhead’s awesome Fortune 500 Clients with real data and actionable insights, so that they may make revenue impacting decisions based on the validated learnings derived from your work.

Your Day

You will be responsible for ensuring that our A/B tests meet all design and business requirements across all relevant devices and browsers (75%) and contributing to the iterative improvement of our QA process (25%). Your day-to-day will include…

  • Recording and providing sufficient information for the resolution of and defects found in the A/B test experiences our engineering team creates.
  • Working closely with the engineering team to develop processes that will make our team the best combination of agile, efficient, and bug-free as possible.
  • Finding ways to innovate and create efficient solutions in order to optimize how we QA tests.
  • Assisting the team with development of tests in order to foster knowledge of code patterns and awareness of exceptional cases for the sake of executing QA tasks effectively.
  • Promoting QA productivity through automation, tools, and other best practices.
  • Work in this amazing space (http://www.pennfieldaustin.com/) in the best part of Austin (SoCo!)

You

  • Are methodical in your approach to producing high quality, polished work product.
  • Can confidently explain your work to and collaborate with both technical and non-technical users.
  • Have the ability to notice and quickly diagnose issues that are valid blockers to test launches.
  • Are self-motivated to learn and succeed in a results-driven environment.
  • Are a high energy and reliable team player with a passion to produce a high-quality work product.
  • Are coachable and always open to feedback, learning and helping other team members.
  • Are able to effectively accomplish goals while working in a team-based, open-office environment.
  • Are familiar with all the challenges of the various web browsers.

Bonus You

  • Have previous experience with cross-browser and cross-device QA.
  • Have basic knowledge of front end web development, particularly HTML, CSS and JavaScript.
  • Have experience working in a client-facing role.

To be Clearhead is to be...

Curious. We value sincere interest in what makes things tick -- people, businesses, products & designs. We want to understand the what and the why of every problem we solve.


Open. We value transparency with our employees, our clients, and our partners. We want to invite you all into this experiment.


Confident. We trust that our recommendations are likely to succeed on the basis of data. We are not afraid to disrupt, change or fail fast in pursuit of greatness.


Appreciative. We value our time together - the work and the play - with the coworkers, partners & clients we admire and enjoy.


Balanced. We endeavor to find that magical intersection at the corners of inspiration & pragmatism; design & data; work, play & family; urgency & patience; and innovation & evidence.

 

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About Clearhead 
We help daring brands optimize their business outcomes through continuous testing & personalization. Every idea, every product, every experience -- driven by data. Imagine that. That’s Clearhead.

 

Headquartered in Austin, TX, Clearhead was founded in 2012 by former e-commerce executives obsessed with the intersection of design, analytics, and product innovation. Today, we provide user experience design, product development, analytics and strategic consulting solutions grounded in pioneering testing and personalization expertise. Our diverse roster of clients includes Adidas, CVS, Express, Patagonia, Tesco, Tory Burch, Ulta, Vitamix and Whole Foods.

 

The 3rd fastest growing small company in Austin and one of the "Best Places to Work" in the city for 2016 + 2017, we got here by inviting the smartest and most creative people to join our team. We employ a thoughtful process with decades of operational experience in digital business and analytics to help our clients make data informed decisions on how to accelerate their digital businesses. With an emphasis on simplicity of the process, the elegance of information design, and application of lean startup principles, we teach the largest brands worldwide how to be innovative and data driven at the same time.

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